Career Transition Coordinator – MacDill AFB, FL

DESCRIPTION OF REQUIRING ORGANIZATION:
The U.S. Special Operations Command (USSOCOM) Warrior Care Program (WCP) provides non-clinical
case management and advocacy services for Special Operations Forces (SOF) wounded, ill, or injured
(WII) service members. The focus areas are in Recovery Care Coordination, Military Adaptive Sports,
Benevolence, and Career Transition. Services are extended to families, veterans, caregivers, and
significant others of SOF WII. The Warrior Care Global Support (WCGS) effort is a non-personal service,
performance-based requirement in support of USSOCOM WCP. The program will provide support
services to the USSOCOM Enterprise:
 Headquarters, United States Special Operations Command (HQ USSOCOM).
 Warfare Command (NAVSOC); Air Force Special Operations Command (AFSOC); Marine Corps
Forces Special Operations Command (MARSOC); and Joint Special Operations Command (JSOC).
 Theater Special Operations Commands (TSOCs) include Special Operations Command Africa
(SOCAFRICA); Special Operations Command Pacific (SOCPAC); Special Operations Command
Korea (SOCKOR); Special Operations Command Europe (SOCEUR); Special Operations Command
North (SOCNORTH); Special Operations Command South (SOCSOUTH); and Special Operations
Command Central (SOCCENT).

TASK PURPOSE/SCOPE:
The purpose of this requirement is to provide services to the USSOCOM WCP by providing the full-time
personnel necessary to support the focus areas of Recovery Care Operations, Military Adaptive Sports,
Benevolence, and Career Transition as it relates to USSOCOM’s WCP. The WCGS team provides
coordination on the provisions of non-clinical healthcare, social, financial, education and/or vocational
services to clients, families, and significant others to enable them to navigate the processes associated
with obtaining and effectively utilizing those services.
The contractor shall provide all support to the USSOCOM WCP as defined in this Statement of Work
(SOW), except for those items specified as Government furnished property and services. The contractor
shall perform to the standards in this SOW and subsequent polices, standard operating procedures and
standards of practice as they are implemented by either reference or full text.

CAREER TRANSITION COORDINATOR (CT):
The Career Transition Coordinator supports Career Transition efforts by providing essential and
coordinated services to clients referred to the Career Transition Team. The CTC shall perform tasks such
as:
 Investigate, assess, and reassess when necessary; all client cases involving career transition
needs within the Recovery Care Plan. Assisting service members in the development of a

customized career transition plan that can include employment or education/retraining
assistance, internship opportunities, coaching, referrals to resources/programs, and networking.
 Provide guidance through various stages of internship, employment, education, and retraining.
 Serve as the focal point for resources pertaining to career transition information; education,
retraining, employment, and internships; and coordination of career transition services.
 Engage with Recovery Care Coordinators and service members within their assigned regions.
Working closely with Recovery Care Coordinators to ensure the service members career
transition plan in lines with their overall transition plan. Adjusting as needed.
 Work with service members, who are referred for career transition assistance, to develop a
customized and comprehensive career transition plan based on the service member’s goals,
interests, needs, and experience.
 Coordinate employment assistance, education/retraining assistance, internship opportunities,
resume assistance, and customized referrals to resources for referred service members.
 Provide career counselling, guidance, and resources to service members to help them prepare
for the transition into the private sector.
 Maintain updated files and records for each service member, following up with them during
their transition process to ensure required tasks and goals are being completed. Career
Transition Coordinators will open and close service member cases as needed to properly
manage caseload.
 Assist in the establishment of Memorandums of Understanding (MOUs) with private sector
companies and organizations to develop fellowship opportunities for service members.
Including conducting initial vetting call with company point of contacts and providing vetting
and MOU request form to Chief of Career Transition for approval.
 Network with private sector companies, educational institutes, and Government organizations
to increase available resources, opportunities, and customized referrals for service members.
 Act as liaison in the internship development process for WCP-CC internship. Coordinating with
the service member, sponsoring company, Recovery Care Coordinator, Chief of Career
Transition, and the service members Command to ensure all required documentation and
approval are obtained prior to the service member starting their internship. This includes but is
not limited to; the MOU Statement of Agreement (SOA), and Commanders Memo (CM). The
Career Transition Coordinator will review all documentation for accuracy and ensure internship
follow applicable laws, regulations, instruction, and guidance. Providing the service member and
company with the official approval for the internship to begin.
 Perform as liaison, while skillfully communicating and interacting both verbally and in written
form with representatives from Federal and non-Federal entities to meet USSOCOM WCP-CC
career transition objectives.
 Provide written recommendations to Government for programmatic improvements in Career
Transition.
 Maintain organized and accurate records, both physical and digital, and updates each service
members officially records within the WCP-CC Database.
 Provide Chief of Career Transition with weekly report on caseload including but not limited too
new referrals, open and closed cases, active internships and those in development, and
employment and education assistance.
 Perform general office and administrative support functions.

LOCATION AND HOURS OF WORK:

The contractor shall perform services under this contract at the location identified on the attached
Technical Exhibits. Alternate work locations may be allowed if coordinated with and approved by the
Government. Government business hours are Monday – Friday, 9:00 AM – 3:00 PM. Contractors and
Government representatives shall establish 8-hour workday schedules that require Contractor
personnel to be present during core business hours. Operations may require contractor personnel to
work more than an 8-hour workday.

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