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Admin Support (Receptionist, Mail, & File Management) (Non-Exempt for Reef Systems)
Arlington, VA · Government/MilitaryAdmin Support (Receptionist, Mail, & File Management) (Non-Exempt for Reef Systems)
Job Summary
This front-line position provides professional public-facing representation, operates the primary or secondary reception areas, and manages daily inbound/outbound secure mail and logistics operations.
Core Responsibilities
Minimum Qualifications
Place of Performance
Job Summary
This front-line position provides professional public-facing representation, operates the primary or secondary reception areas, and manages daily inbound/outbound secure mail and logistics operations.
Core Responsibilities
- Reception Operations: Staff the designated floor reception desk continuously during business hours. Professional greet, log, and badge high-level visitors, including foreign dignitaries, congressional staff, and corporate executives.
- Mail & Courier Logistics: Receive, log, open, and inspect all incoming unclassified mail, checking for mandatory attachments. Distribute items according to the USTDA Correspondence Guidelines.
- Inquiry Routing: Manage general agency email inboxes and primary phone lines daily, routing inquiries and electronic documents to the appropriate personnel or office.
- Outbound Shipping: Process, pack, and coordinate outgoing regular mail and express commercial courier packages (FedEx/UPS/DHL), maintaining an accurate log of all transaction dates.
- Supply & Inventory Control: Track, organize, and restock the eight copier workrooms and the central mailroom with papers, forms, and tools. Notify the administration office when inventory runs low or machinery requires repair.
Minimum Qualifications
- Education: High School diploma required (higher education preferred).
- Experience: 1–3 years of experience in a professional office environment as an administrative assistant, receptionist, or mailroom clerk.
- Skills: Exceptional customer service and verbal communication skills; proficiency with standard office software (MS Office/Teams).
- Clearance: U.S. Citizenship with the ability to obtain and maintain a SECRET security clearance.
Place of Performance
- U.S. Trade and Development Agency Office at 1101 Wilson Boulevard, Suite 1100, Arlington, VA 22209.
Reef Systems